Customisation was essential for Bumbleance's campaign success. Previously, their donation and fundraising pages were static, and the organisation was constrained by the lack of flexibility that provided no tailored donor experiences. The team couldn't handle the workload internally, often finding themselves frustrated with the repetitive manual tasks. They sought a more dynamic, customisable experience for each campaign.
The pricing was exceptionally good, with no hidden catches. The responsiveness of the customer success team and comprehensive support were significant advantages. We never felt restricted in making requests, and issues almost always were resolved within a day.
Bumbleance found consistent value for money during every step of using Raisely, which is crucial for a charity where affordability is key. The also utilised the support of the Built By Raisely team, who developed and designed multiple templates for them, allowing Bumbleance to operate autonomously for over a year.
Switching to Raisely provided Bumbleance with the customisation they desperately needed. The architecture and design of the campaigns, coupled with user-friendly tools, simplified the process, making it straightforward to create, duplicate, redesign, refresh, and update campaigns. With Raisely, they could dynamically tailor their campaigns, providing a more engaging experience for donors.
Bumbleance's latest peer-to-peer campaign was a resounding success, exceeding their target by 2.5 times. The campaign saw an impressive 100% activation rate of every fundraiser, with a high average donation amount, indicating strong donor engagement. This success has motivated Bumbleance to plan two more abseiling challenges in the near future.
Bumbleance faced significant challenges with customisation. Their existing system was static, offering little room for personalisation or innovation.
By switching to Raisely, Bumbleance gained the flexibility to customise their campaigns dynamically. The availability of a single platform to host live campaigns made a significant impact. Creating new campaigns became straightforward, and could be performed with a few clicks.
