Infrastructure Processors
| Name |
Contact Details |
Processing activities |
Country of processing |
Website |
| Aiven Australia Pty Ltd |
Level 3, 73 York St.,
Sydney NSW 2000, Australia
https://aiven.io/contact
|
Database hosting |
United States, Australia |
https://aiven.io/security-compliance |
| Google Australia Pty Ltd. |
Level 5, 48 Pirrama Road,
Pyrmont, NSW 2009, Australia
https://support.google.com/cloud/contact/dpo?hl=en-GB
|
Primary cloud provider, analytics and tracking |
United States, Australia |
https://cloud.google.com/security |
| Sinch Email (Mailgun) |
Mailgun Technologies
112 E. Pecan Street #1135,
San Antonio, Texas, 78205 USA
privacy@mailgun.com |
Email processing |
United States |
https://www.mailgun.com/gdpr/ |
| Functional Software, Inc. d/b/a Sentry |
45 Fremont Street, 8th Floor, San Francisco, CA 94105
Virginia Badenhope, General Counsel, legal@sentry.io |
Error monitoring |
United States |
https://sentry.io/security/ |
| Twilio Inc. |
Twilio Privacy Team - privacy@twilio.com |
SMS and 2FA services |
United States |
https://www.twilio.com/en-us/security |
| Friendly Captcha GmbH |
Am Anger 3-5,
82237 Wörthsee, Germany |
Bot Protection |
Germany |
https://friendlycaptcha.com/privacy/ |
Customer Support
Processing activities: CRM, ticketing and chatbot systems for assistance. These sub-processors only process personal data if provided in a support conversation or submitted through forms
| Name | Contact Details | Processing activities | Country of processing | Website |
|---|
| Help Scout, PBC | 177 Huntington Ave, Ste 1703, PMB 78505, Boston, MA 02115-3153
Shawna Fisher CFO, dpo@helpscout.com
| Support tickets and notices | United States | https://www.helpscout.com/ |
| HubSpot, Inc. | Nicholas Knoop, Data Protection Officer, HubSpot, Inc., Two Canal Park, Cambridge, MA 02141 USA
| Support tickets and customer CRM | United States | https://www.hubspot.com/ |
| Retool Inc. | 292 Ivy St
Suite F
San Francisco, CA 94102
privacy@retool.com
| Admin applications | United States | https://docs.retool.com/page/security |
| Bubble Group Inc. | 22 W 21st Street, 2nd Floor, New York, NY 10010
| Customer Content Generation | United States | https://bubble.io/security |
Payment Processing
Processing activities: Processing financial information, payments, and customer information related to payments
| Name | Contact Details | Processing activities | Country of processing | Website |
|---|
| Stripe Payments Europe, Ltd. | Corporation Trust Center, 1209 Orange Street, Wilmington, New Castle, DE 19801, USA
Stripe Privacy Team, privacy@stripe.com
| Payment processing | United States | https://www.stripe.com/ |
| PayPal Inc. | 2211 North First Street, San Jose, CA 95131.
https://www.paypal.com/us/smarthelp/contact-us
| Payment processing | United States | https://www.paypal.com/ |
Data & Reporting
Processing activities: Managing and updating Raisely's data infrastructure for platform visibility and analysis.
| Name | Contact Details | Processing activities | Country of processing | Website |
|---|
| TALEND, INC (Stitch Data) | Derek Dunaway, Senior Director, Privacy Counsel,
privacy@talend.com.
| ETL | United States | https://www.stitchdata.com/docs/security/overview |
